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Stonebridge Mortgage, Inc.
The
Company: Stonebridge Mortgage, Inc.
Located
in Indiana, Stonebridge is a small business that doesn't like to spend
more than it has to on telephone services. "In today's competitive market,
we always are looking at ways to operate a little more efficiently,"
said Stonebridge president, Mark Mikel. "I had never heard of Primus,
but when one of their sales consultants called and offered to do a free
analysis of our phone bill, I figured we had nothing to lose."
The
Solution: Primus Business Voice Over IP Services
In
fact, Stonebridge got much more than it thought possible. Primus proposed
a Business Voice Over IP solution using its hosted Xtension PBX service
that delivers great calling features over a single Internet connection.
"Primus gave us a written proposal showing us how we could save money
– and as it happens, we have now cut our phone bill by $130 per month,"
said Mikel. But according to Mikel, the savings are only part of the
story. "I think the way Primus worked with my company during the installation
process says volumes about their commitment to customer service. They
had a highly trained tech on the phone with me who walked me through
every step of the process. Primus not only has saved me money – they
are a pleasure to do business with."
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